Dine-In
If you are unhappy with your meal, let your server know right away and we will do our best to make it right.
Takeout Orders
Issues with takeout orders must be reported within 2 hours of pickup. We may offer a replacement, store credit, or refund.
Reservation Cancellations
Please cancel reservations at least 2 hours in advance. For large parties (8+), please give 24 hours notice.
Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.
Refund Processing
Approved refunds are returned to the original payment method within 5–10 business days.
Questions? Contact us at support@kangsgrill.com or +1 814-454-2158, 605 Parade St, Erie, PA 16503.